Return & Refund Policy
Custom prints and Khokhi Originals have restricted returns. Please check the size chart and all selected details before ordering.
Returns and exchanges
Because every item is custom made specifically for you after you approve the mockup, we're unable to accept returns or exchanges for reasons like wrong size selected, change of mind, or similar personal preference issues.
Please review your size, color, placement, and design carefully before confirming an order.
Khokhi Originals
Returns are accepted only for a wrong item sent or an item arriving damaged. We do not offer exchanges for choosing the wrong size or accept change-of-mind returns. Contact us with the order details and clear photos of the issue. Originals UPI payment is checked manually; a receipt or screenshot is not automatic payment confirmation. If a payment is rejected, contact us with your order number before paying again.
Damaged, defective or misprinted orders
If your order arrives damaged, defective, or misprinted, contact us within 7 days of delivery with an unboxing video and clear photos of the issue. Once verified, we'll arrange a reprint and reshipment at no extra cost to you.
Failed deliveries
If a delivery fails due to an incorrect address or being unavailable to receive it, we'll reach out via WhatsApp to arrange redelivery.
Questions about this page?
Message us on WhatsApp or email support.khokhiprints@gmail.com.
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